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Award winning cheese from Tetbury Gloucestershire
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Customer Feedback

Running a good internet business requires many of the skills we have learnt in the shop over the years. We try to give a top class service, first class packaging and subsidised next-day delivery. Customers often give us very nice feedback.

Feedback ...

Feedback ...

Running a good internet business requires many of the skills we have learnt in the shop over the years plus a few others. We try to give a top class service, first class packaging and subsidised next-day delivery. Customers often give us very nice feedback. Of course we are always conscious that we're only as good as our last piece of cheese!

Hi, Just wanted to send you a quick note to thank you for the superb cheeses received yesterday. Everything about the transaction, from ordering through to delivery was First Class - look forward to placing another order with you in the not too distant future. Best Anthony.

Dear Philip and Jenny, Just a line to say how wonderful the cheese cake was; it was certainly a crowd pleaser. Everyone remarked on the look and the quality of the cheeses. On delivery they were perfect, carefully wrapped, cool packed and an excellent and a much appreciated part of the evening. I must also add that the brie stood up to the weight of the other cheese with ease. Many thanks Jackie

Philip and Sydnee would just like to say thank you for delivering their cheese ‘cake’ for their wedding on 25th September at Alnwick Treehouse. The cheese arrived without problem and everyone thoroughly enjoyed it. The cake was one of the highlights of the day. They have recommended House of Cheese to everyone who asked where the cheese came from and what kinds there were. Again, thank you. Best wishes, Anne.

Many thanks for some truly delicious cheeses which never appear in the supermarket. Without House of Cheese my family and I would never be able to enjoy them. You are much appreciated. All best wishes. Gerald.

Cheese arrived and It's absolutely delicious. Thanks so much. Cheesy lockdown heaven. William

Dear House of Cheese, I would like to take the opportunity to thank you for not only the cheese that I sent to my father but the communication and quality of service of your delivery team. This is my first time ordering and I can safely say the Black and Blue cheese selection I sent to my father had the desired effect. He was absolutely thrilled with the present and has thoroughly enjoyed trying them and appreciating their quality. From the moment I ordered the gift, to my father receiving it the communication was spot on. I knew what was happening and when it was being delivered, the efficiency of your service was very impressive. I will certainly be ordering again in the future. Kind regards Simon

Dear All at House of Cheese, Just a note to say a big thank you for making a cheese hamper and delivering to my sister for Christmas. She was so pleased with the gift and thoroughly enjoyed it. Thank you once again. Regards, John & Suzanne

The order arrived on Wednesday, thank you very much. This was a surprise gift for my son, he is extremely happy with the cheese. Currently I am stuck in Australia because of covid and can’t leave as I am working in the vaccine. It has been six months since I have seen them and this has put a smile on all of our faces. Thank you for the great service and support. Stephen

Dear Jenny & Philip, The cheese package that you sent to my friend Roland has been delivered and he is thoroughly delighted with the cheeses so much so that he has already over indulged rather somewhat. Many thanks for your service and the quality of the cheeses. Kevin Cheese, milk’s leap towards immortality.

Dear House of Cheese. You have been my greatest discovery during this difficult pandemic period. Yours sincerely David.

Hello - Just to say a big thank you. My gorgeous cheeses, pate and jelly arrived safely yesterday and I have made inroads already with the Brie, Parmesan and Pate. If the rest is as delicious I know I am in for a real treat. In this difficult time I could have a wine and cheese party with me as the only guest!! Great idea! Thank you again, I am so delighted with my choices. Very best wishes Ann

We ordered from House of Cheese for our wedding cake! Being cheese lovers, we couldn’t not have a cheese tower! Delivery was prompt and communication was superb! The cheese cake came packaged up, making it easy to transport to our venue. My bridesmaid who beautifully decorated it said assembly was easy. Our guests absolutely loved it and said it tasted delicious! Highly recommend! Francine.

We have been in your shop yesterday and would like to thank you for the wonderful cheese. The Stilton was very nice, but the local goat cheese is ash was phenomenal. We wish we could buy it in Switzerland. Thanks for your recommendation. Greetings Romy and Manfred.

Hi, We ordered cheese from you back in September for our wedding. We just wanted to say thank you for all your help and advice and, I'm sure you know this already, but to say that the cheeses were fantastic! Our guests loved them, they went down brilliantly and fortunately there was some left over for us! Thank you again for your help and delicious cheese, we will definitely recommend House of Cheese! Kind regards Charley &Andy.

Hi, Super efficient service, everything arrive intact. Thank you. Regards Karen

Many thanks for your help with choosing the cheeses for the cake I did for a customer yesterday, was very pleased with it. Great customer service. Bea

Hi Philip and Jenny, I just wanted to let you know that I was delighted with my order. My party guests enjoyed the cheeses very much especially the stilton. It may be a while before I have another party but I will be recommending you to friends. Thank you for your friendly advice and the speedy delivery. Kind regards Val

Hi Jenny. I just wanted to say a huge thank you to House of Cheese for the fantastic advice, service and quality of cheese that we received last week for a party I was organising. The cheese went down even better than I thought it would and several people asked where I had bought it from. I can only say that I would not hesitate to recommend your company on every level. I have been hugely impressed. Many Thanks Pauline

Dear Philip and Jenny, I wished to let you know how delighted our friends have been with your cheese selections. Thank you so much for providing such tasty gifts. I wish you all the best for the coming year and hope to be able to ask for your help again in the future. Yours sincerely Lorna

Just a quick and belated note to praise you for the cheese wedding cake we had for Jessi and Sam’s wedding in Cheshire on 3.09.16. Outstanding is all I can say - my sister in law made it into the photo attached. I have just ordered a mix (£50 worth) for Xmas to take to another sister in law for xmas day. I know whatever you choose will be delicious. Many thanks Sarah

Thank you so so much for my cheese cake - it was wonderful. Went down very well with my guests. Would recommend you to anyone who wanted something a little different for their day xx

Dear House of Cheese. Thank you so much for my order, it arrived safe and sound, very impressed with the packaging. Cannot get white Stilton for love nor money here in South Devon, so had to resort to buying online as it is my favourite cheese. Postage rate was exceptionally good. Will order again when I run out. Thank you once again. Val

Just had the order delivered. Excellent service - cannot fault - will use you again. Thank you. Caroline

Dear Philip & Jenny, Your cheeses were a huge success as part of my daughter's wedding (relaxing after a busy day evening gathering at our home). We will definitely order from you again and recommend you at every opportunity! Once again, many thanks! Regards, Linda

Hello, we bought our cheese wedding cake from you last year and have just got around to sending you the photos of the cake. I hope you enjoy the photos as much as we enjoyed the cheese. All our guests loved the cake and it became part of our evening buffet. It was fabulous. Thank you so much and apologies for this being very late!! Faye and Phil

Hi There - We just wanted to say a huge thank you for once again delivering fantastic cheese without a hitch. We originally ordered this cake for our wedding day and now again for our daughter's christening and it did not disappoint! So many people commented on how great it looked as well as tasted! We will highly recommend you to all and definitely be back for more!! Many thanks and kind regards Hannah and James

Dear House of Cheese, I just wanted to send you a quick note to say that the cheese from this order was absolutely fantastic! We used it to make a cheese cake at our Wedding and had had many comments on how delicious it was. Thank you for your timely delivery and excellent products. We will not hesitate to buy from you again and will certainly recommend you to our friends. Thanks again, Andrew. - P.S. I was very impressed with your innovative shipping packaging too!

Dear Philip and Jenny - Just a very quick note to say that our cheese order has arrived from the couriers all safe and sound this morning for our wedding on Saturday. Thank you very much again for all your help over the last few months with the order/requirements, you've been amazing and your service has been outstanding. Post honeymoon, we'll send you a picture of how it was decorated! Thank you very much again from us both, Kaye and Sarosh x

Hello - I just wanted to say a massive THANK YOU for the exceptional service and amazing cheese! Ordering couldn’t have been easy and the next minute (it felt like) there was my order on the door step. I turned it into a "cheesecake" for an anniversary party and it went down a treat. Thank you house of cheese! Best regards Kat

Hello there, Well, it has taken me almost one year to send you some photos of our beautiful wedding cake!!! You provided the cheese (we had cheddar, brie and camembert) and I added goats cheese, the little felt mice lots of fruit, ivy etc. and I had fun doing the decorations and although I say it myself did a "damn good job" !!! We had a wonderful day and the weather was superb, really hot, as it was held outside in our garden. Everyone was very complimentary about the cake as it was quite a novelty being actually a "cheese" cake. Thank you so much. It was a perfect end to our meal and also supplemented the evening buffet too. I do hope your business is doing well and I would highly recommend your service. With best wishes, Sandra

Hi, Just a quick thank you very much. Oh my word, the cheese was delicious. The delivery was faultless. Your part of the operation could not have gone better. It was a lovely, very special day for us and the bride and groom. Thank you for your part in making it so special. Sue

Dear House of Cheese - Just a quick thank you email. I come into the shop every 3 to 4 weeks to buy Isle of Mull cheddar. I came in just before Christmas and bought some of my cheese selection for Christmas as follows:- Isle of Mull Cheddar - probably one of the best pieces of cheddar I and family have ever tasted. French Brie - most definitely the best Brie any of us have ever eaten. Finest Stilton - excellent. So many thanks for making the cheese board one of the most enjoyable parts of the Christmas meal (together with port & Sloe Gin!). It only shows that you get what you pay for!! Hope your Christmas went well and look forward to more visits in 2015. Best Regards Ian

I believe this is our 4th Christmas we have used your services and have had excellent on time deliveries. I know my family look forward to their cholesterol kick and really enjoy the quality of your products. Oliver, Canada

These snack bowls are great! Unique and high quality, Robbie

Just to say I have received my bowls and I am delighted with them. They were very well packed. Thank you, Sue

I just want to say a (belated) big thank you for the beautiful Olivewood Cheeseboard that I ordered earlier this month. The service and delivery turn-around was excellent, and I really appreciate all your help getting it to me at such short notice. Very happy customer! Natalie

Hello, We wanted to confirm to you that we received our order today and are really impressed! We live in France and the cheese you have sent to us in the UK is superb quality. The olive cutting boards are beautiful, excellent quality and cost us less than half of what we would have paid in France!!! Thanks very much for your fantastic service. We shall order often. Best regards, Jocelyn

To all at House of Cheese - just a note to say a massive thank you for the amazing wedding cheese cake for our wedding in Sheffield. We can't thank you enough - the cheese was beautiful, and the cake looked brilliant. In fact, we had so many compliments from our guests and we have been recommending you to our friends! Your prompt service and professionalism meant that the cake was one less thing to worry about. Thank you - with love Laura and Huw.

The cheeses arrived in first class condition and I am grateful to you for the trouble that you have clearly taken to reduce the impact of the extremely hot weather - those arrangements worked very well. Yours, Richard (we insulate and pack lots of ice in the parcel when the weather is really hot- HOC).

Just a quick but big thank you - the cheese was fabulous, and lots of people wanted to know where I bought it from; and your service was superb. Many thanks Sue

I just ordered your smallest wedding cake. Can you clarify if it comes decorated or any decorations included? Sorry your site probably does say but I'm stressing with a million wedding things to do and I was let down by last cheese cake people so completely frazzled and exhausted. Thanks Sandra

Hi, Just a quick line to let you know that we have just received our order and also to wish everyone there a Merry Xmas and a Happy New Year.Thank you for your outstanding service throughout the year and we look forward to our next order with you. Kindest Regards, Kathleen, Sandra & Colin

Dear House of Cheese - Many thanks for the prompt service and being sympathetic when I phoned to explain I'd inadvertently ordered two plates instead of one in my panic to get the order to you. This was so delivery would be in time for me to take the plate to the USA next Wednesday as a 70th birthday present. Just to confirm the single plate was delivered, well packaged, late yesterday afternoon by UK Mail. Sincerely, Richard

Thank you so much for finding a board that matched my request - it arrived today as expected and is perfect, exactly the sort of thing I was after. Thanks again, Kind regards, Adrian

Greetings to the wonderful House of Cheese! We just wanted to email a massive thank you for our fabulous cheese wedding cake for our wedding. It was an absolute triumph and was very much admired by our guests who took great pleasure in devouring it after the reception. The service we received from you was impeccable and I am so grateful for the time and advice you gave us at the tasting session. The result was a perfect blend of soft and hard cheeses to satisfy all palates and the cake looked stunning. Many Thanks again - Suzy and Michael

Dear House of Cheese - We would like to compliment you on how you package and seal your cheeses. Also how your cheeses make beautiful scones and omelettes, wonderful! Kindest Regards, Kath & Sandra.

... I want also to mention your customer service which is amongst the best I've ever experienced when dealing with an online company. I would highly recommend your company - Marlene.

Dear House of Cheese - A most beautiful olive wood cheeseboard arrived today. We were instantly and absolutely delighted - many thanks. Martin and Ilka

Dear House of Cheese - Just a quick note to thank you for what was an exceptional selection of cheese, all in perfect condition. Thank you very much again. They really were exceptional. I'll be ordering again soon, and others who enjoyed your cheese so much have your details to place orders themselves. Kind regards - Richard

I have not had the opportunity since last Christmas to thank you and the House of Cheese for simply the best cheeseboard we have ever enjoyed! All the cheeses we ordered were delivered in perfect condition and were absolutely superb! With thanks and best regards, Edward

Would just like to say, Thank you. We received our cheese today as stated in our order confirmation. What a wonderful selection, we can't wait to get stuck in! We will definately order from you again, a wonderful service from start to finish. Once again, Thanks so much. Yours sincerely - Joanne & Gillon

Just to say a huge thank you for the cheese order I had from you in May. It was for my wife's 60th birthday party and every item we had (and there were quite a number!) was absolutely 1st class. I have today sent you another order for a dinner party in July and would not consider buying my cheese anywhere else from now on Kind regards - Tom

Hello. You recently sent us two truckles of Cheddar which we took with us on holiday to Scotland. I would like to have sent you pictures of the cheeses enjoying themselves on the beach, collecting shells and swimming in the surf, but we ate them instead and they were delicious, and MUCH MUCH better than the two we bought at vast expense from xxxxxxxxxx last year. Thank you, thank you - we'll be back soon! Best - Alice

Our Wedding and Party Cakes feedback is on our Wedding Cakes gallery pages here:

Click here for our Customer Gallery Page 1

Click here for our Customer Gallery Page 2

Click here for our Customer Gallery Page 3


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