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Running a good internet business requires many of the skills we have learnt in the shop over the years plus a few others. We try to give a top class service, first class packaging and subsidised next-day delivery. Customers often give us very nice feedback. Of course we are always conscious that we're only as good as our last piece of cheese!I just ordered your smallest wedding cake. Can you clarify if it comes decorated or any decorations included? Sorry your site probably does say but I'm stressing with a million wedding things to do and I was let down by last cheese cake people so completely frazzled and exhausted. Thanks SandraHi, Just a quick line to let you know that we have just received our order and also to wish everyone there a Merry Xmas and a Happy New Year.Thank you for your outstanding service throughout the year and we look forward to our next order with you. Kindest Regards, Kathleen, Sandra & ColinDear House of Cheese - Many thanks for the prompt service and being sympathetic when I phoned to explain I'd inadvertently ordered two plates instead of one in my panic to get the order to you. This was so delivery would be in time for me to take the plate to the USA next Wednesday as a 70th birthday present. Just to confirm the single plate was delivered, well packaged, late yesterday afternoon by UK Mail. Sincerely, RichardThank you so much for finding a board that matched my request - it arrived today as expected and is perfect, exactly the sort of thing I was after. Thanks again, Kind regards, AdrianGreetings to the wonderful House of Cheese! We just wanted to email a massive thank you for our fabulous cheese wedding cake for our wedding on the 7th July 2012. It was an absolute triumph and was very much admired by our guests who took great pleasure in devouring it after the reception. The service we received from you was impeccable and I am so grateful for the time and advice you gave us at the tasting session. The result was a perfect blend of soft and hard cheeses to satisfy all palates and the cake looked stunning. Many Thanks again - Suzy and MichaelDear House of Cheese - We would like to compliment you on how you package and seal your cheeses. Also how your cheeses make beautiful scones and omelettes, wonderful! Kindest Regards, Kath & Sandra.... I want also to mention your customer service which is amongst the best I've ever experienced when dealing with an online company. I would highly recommend your company - Marlene.Dear House of Cheese - A most beautiful olive wood cheeseboard arrived today. We were instantly and absolutely delighted - many thanks. Martin and IlkaDear House of Cheese - Just a quick note to thank you for what was an exceptional selection of cheese, all in perfect condition. Thank you very much again. They really were exceptional. I'll be ordering again soon, and others who enjoyed your cheese so much have your details to place orders themselves. Kind regards - RichardI have not had the opportunity since last Christmas to thank you and the House of Cheese for simply the best cheeseboard we have ever enjoyed! All the cheeses we ordered were delivered in perfect condition and were absolutely superb! With thanks and best regards, EdwardWould just like to say, Thank you. We received our cheese today as stated in our order confirmation. What a wonderful selection, we can't wait to get stuck in! We will definately order from you again, a wonderful service from start to finish. Once again, Thanks so much. Yours sincerely - Joanne & GillonJust to say a huge thank you for the cheese order I had from you in May. It was for my wife's 60th birthday party and every item we had (and there were quite a number!) was absolutely 1st class. I have today sent you another order for a dinner party in July and would not consider buying my cheese anywhere else from now on Kind regards - TomHello. You recently sent us two truckles of Cheddar which we took with us on holiday to Scotland. I would like to have sent you pictures of the cheeses enjoying themselves on the beach, collecting shells and swimming in the surf, but we ate them instead and they were delicious, and MUCH MUCH better than the two we bought at vast expense from xxxxxxxxxx last year. Thank you, thank you - we'll be back soon! Best - Alice |
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